Personalise service from anywhere for patients, members, and care teams.

 

Equip your team with 360-degree views to deliver personalised and collaborative experiences.

 

Get a complete view of members and patients.

Benefit from a deep understanding of each individual’s profile including demographics, communications, clinical and non-clinical data, and even pertinent information from your EHR, membership and claims systems, medical devices, and wearables — all in one central location.

Make patients feel like they’re family.

Empower patients and members to access and track progress towards their health goals and care plans. Connect in real time and quickly address any questions from family members and the patients or members themselves. And do it all from any device.

 

Deliver insightful, personalised care faster.

Monitor cases and prioritise tasks based on immediate needs and level of importance. Segment populations by condition, demographics, or risk. And collaborate across the entire care network while setting reminders for patient or member follow-up.

Enhance your EHR system.

Earn the trust of patients with access to the right information at the right time. Health Cloud enables you to unlock EHR systems and incorporate apps in a secure, flexible platform — transforming your system of record into a system of engagement.

Protect and secure patient data.

Learn how healthcare and life sciences companies can leverage Health Cloud and Salesforce Shield for compliance, governance, and PHI data protection.