Customer 360 Story with Kayo

Kayo Sports is Australia’s dedicated multi-sports streaming service with over 50 sports live and on-demand. They have all the best sports from Australia and overseas showcased in one place, all at their customer's fingertips. Kayo went live with Salesforce since their inception just over a year ago. Learn from Shae Marlow, Head of Consumer Platforms and Operations at Kayo Sports on how they were able to scale their incredible customer experience and service using the power of Salesforce Customer 360 Einstein bots (with Einstein Language), Service Cloud, Community Cloud and Analytics Cloud.