What 15 exclusive conversations with marketing leaders revealed about where our field is headed
The June 2026 release is the largest, most impactful update yet for Agentforce Commerce. As agentic AI transforms business operations and consumer behaviors, we’re rolling out major innovations to help digital teams meet…
Was it kind of cringe? Absolutely. But it also worked. Try these 5 things for your own program.
As a founding partner to the new Agentic Resource Discovery specification, Salesforce is helping shape the open standard that gives AI agents a universal way to find, trust, and invoke capabilities across any platform.
These terms help designers navigate the shift from interfaces to intelligent systems.
Patients Have Spoken: 5 Hard Truths About Healthcare Patient Experience in the Age of AI
New global research from Salesforce reveals what patients really want from AI, and the gap between expectation and reality is wider than most providers think.
Global regulators issued $542 million in fines in Q1 2026 alone across 19 regulators worldwide (and those are just the actions above $1 million). Data privacy breaches, systems and controls failures, and AML…
Ditch the manual checklists and endless spreadsheets. See how new agentic capabilities in Privacy Center can give you confidence in your compliance.
Welcome your new AI virtual assistant to the team with these tips and tools.
Smarter Staffing, Better Coaching: Introducing Agentforce Contact Center Workforce Engagement Management
Help supervisors optimize capacity, develop service rep skills, and gain visibility into every customer interaction — unifying workforce management for AI agents and human service reps.
