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Salesforce AI Research announces framework to optimize agent capability and consistency through synthetic data, realistic testing, and reinforcement learning. Even as AI models grow more sophisticated, a curious challenge persists: systems that solve…
Explore new Agentblazer Status content, a fun Halloween badge, strategic AI agent planning, and a comprehensive Data Cloud learning journey.
In this seamless ecosystem, conversations become actions, AI agents sit right in workflows, and workforces scale up or down to meet customer demand.
New capabilities help you reach customers faster across channels, decrease third-party integrations and improve personalization
AI can feel magical—or mildly terrifying. Here’s how thoughtful UX turns fear into confidence and delight.
Agentic personalization only works when your customer profiles are unified and accurate
There's not enough manpower, or hours in the day, to follow up on the thousands of sales prospects coming onto our radar every day. Agentforce changed the game.
Understand what agentic AI really means for your startup or SMB with these use cases.
Learn how Marketing Intelligence, Data Cloud and Agentforce helped uncover new opportunities
