As businesses increasingly turn to AI-driven customer relationship management (CRM) solutions, safeguarding user interactions from harmful or inappropriate content becomes essential. Salesforce’s large language models (LLMs) are trained on vast datasets, which occasionally…
Discover how organizations like Deloitte are building relationships at scale with Data and AI.
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By using AI, you can boost HR team efficiency and help employees get the answers they need, fast.
Find out how a well-planned use case workshop can help you make the most of Agentforce. Here are the questions we use to guide our customers.
We’re excited to share some major upgrades to these models: xLAM now supports multi-turn, natural conversations, enabling more complex, real-world agentic tasks. We’ve also expanded the model portfolio to increase accessibility and deployment flexibility across diverse enterprise environments.
With one central platform between sales and service, productivity goes up, costs go down, and shared insights can lead to upsell opportunities.
What is market penetration and why is it so important? Stay ahead of the competition with these strong strategies and tools.
Tomorrow’s AI agents won’t just execute tasks — they’ll listen, see, and learn your preferences. They'll even manage and coordinate with other agents to get work done.
