Right out of the box, Agentforce empowers field techs with quick summaries of an asset’s history. Technicians also get guidance on how to handle the job.
Generative AI is laying the foundation for a new kind of app: super intelligent assistants that can do the work of hundreds — or even thousands — of individual applications based on a simple prompt.
Simply put, AI Assistants are built to be personalized, while AI Agents are built to be shared (and scaled)—and both techniques promise extraordinary opportunities across the enterprise.