Leaders stay nimble by automating everyday tasks and streamlining repeated processes. Team members have the right information they need at exactly the right time.
Artificial intelligence's data paired with low code can speed app development.
Read critical insight about the state of CRM technology – what’s working, what’s not – from a research survey of nearly 800 executives and 1500 employees in 15 countries.
With the shift to a digital-first world, a customer-centric approach to commerce has become essential. AI can help.
Learn three simple strategies to adapt your email marketing approach as the new Apple privacy changes take effect.
Three-quarters of marketers report a higher ROI on account-based marketing than any other marketing effort. Here’s how to uplevel your ABM game.
Strengthen your contact center and better serve your customers by making work more satisfying for agents.
This blog accompanies the interactive demo and paper! Dive deeper into the underlying simulation code and simulation card. In this blog post, we focus on the high-level features and ethical considerations of AI…
August 5, 2021 In June 2021, four of us from the Salesforce AI Ethics and Conversational Design teams collaborated with the Montreal AI Ethics Institute (MAIEI) to facilitate a workshop on the responsible…
Industry leaders discussed how to launch transformation efforts with data, strategy, content, technology, and inclusivity.
