We asked thousands of consumers around the globe what they wanted from their financial services institutions. Their response? Personalized care and simple digital services.
As it informs more business decisions and transforms your relationships with customers, leaders must understand its potential, its use cases, and its risks. Start by asking the right questions.
Salesforce supports AI regulation that differentiates contexts and uses of the technology and ensures the protection of individuals and encourages innovation.
AI may be all the rage today, but we've been at this for a while. Learn about our decade-long pursuit of AI innovations, from predictive AI to generative AI for CRM.