For many institutions, last year’s pivots during the pandemic have evolved into strategic, long-term change. These changes have paved the way for a new era of learner success focused on flexibility, supporting lifelong…
What do communication preferences look like by a generation? If CSPs want to count Gen Z as their customer, this is how to reach out and keep them happy.
How do you win the loyalty of two million customers in the country of Georgia? Well-honed personalized messaging that adds value. The bank’s Chief Marketing Office explains.
Dig in on mentorship with Salesforce’s Chief Philanthropy Officer Ebony Beckwith and Neeracha Taychakhoonavudh, Salesforce’s EVP, global customer success & strategy, on the #BossTalks series, aimed at career-oriented professionals on LinkedIn.