Commerce

Check out our 2018 holiday shopping report with analysis from over 500 million global consumers. Shoppers were ready to buy early, and retailers were ready to meet them across a variety of channels including social, mobile, and email.

Rituals Cosmetics partners with Salesforce to bring an omnichannel shopping experience that prioritizes rituals to their retail stores and to the 2019 NRF Big Show.

Growth is a top priority for many retailers, but is there a proven formula for growth that applies to every ecommerce enterprise? Yes, there is a data-driven approach that all retailers can use. Read the post to learn more.

Even though the holiday season is over, retailers are gearing up for the next big trends. Here are the five top trends for 2019 and how retailers can prepare for them.

New year, new resolutions, new technologies! We talked with our product leaders, marketers and visionaries to predict what the future holds for CRM and beyond.

New data from the Shopper-First Retailing report reveals how Millennials and Gen Z, Gen X, and Boomers have distinct shopping preferences. We examined a survey of 6,000 people worldwide to bring you this blueprint to retail and ecommerce success among every generation.

Crocs is one of the first companies to test Salesforce Customer 360, a new way for companies to connect their Salesforce apps to deliver a unified cross-channel experience.

Salesforce B2C Commerce received the highest possible scores from Forrester in areas crucial to customer success; market presence, personalization, artificial intelligence, business intelligence and analytics, and ecosystem.

Salesforce, with research partner Publicis.Sapient, examined retail’s new rules.

We’re thrilled to announce that Salesforce Commerce Cloud now also offers a leading B2B commerce solution designed specifically for businesses – Salesforce B2B Commerce!