3 Keys for a Killer Mobile Experience
This past holiday season shoppers went to their mobile device more than their laptops to browse and buy. With mobile usage still growing, mobile commerce isn't going away any time soon. Here are three keys for making mobile shopping a centerpiece of the retail experience moving forward.
Ecommerce Growth: Chief Growth Officers Haven't Hit Retail… Yet
Businesses in all sectors are increasingly hiring Chief Growth Officers (CGOs) to helm expansion and growth initiatives. While there currently aren't many CGOs in retail yet, here's what retailers can do to boost their ecommerce.
NRF 2019: Retailers Talk Digital Transformation — What’s Your Plan?
This year’s National Retail Federation Big Show proved that retail is in an evolutionary period, with digital transformation a continued hot topic. Here are our top takeaways.
Commerce Innovation Series: Why 62% of Millennials Want Visual Search over Any Other Search Technology
We're on the brink of a visual search wave where snapping a picture rather than typing words into a little box will be the norm for finding what you're looking for when shopping. Learn how you can take steps to make visual search a reality for your brand.
Recapping the 2018 Holiday Season and How to Keep Up in the New Year
When we look at retail marketing trends, not only should you notice things that are happening during the holidays, but you should look at trend data all year.
Q&A With John Strain, Our New SVP of Retail and Consumer Goods
Check out this interview with Salesforce SVP of Retail and Consumer Goods, John Strain. We sat down with John to learn more about what makes him tick and what he has in store for Salesforce.
Commerce Platform Shows Future of Retail at NRF
Learn about the new Salesforce Commerce Cloud capabilities—including powerful APIs, platform services, and developer tools—that enable companies to build amazing commerce experiences and reach more customers.
The 2018 Holiday Report: Full Season Analysis From 500 Million Global Shoppers
Check out our 2018 holiday shopping report with analysis from over 500 million global consumers. Shoppers were ready to buy early, and retailers were ready to meet them across a variety of channels including social, mobile, and email.
How to Make Customer Success the Heart of Your Small Business
Customer experience has become the deciding factor that determines whether or not a customer will do business with a company. Small businesses can capitalize on this new standard by putting customer success at the center of their business. Here are five ways to get started.
Rituals Cosmetics: How Our Technology Moves Fast to Help Customers Slow Down and Find Moments of Calm
Rituals Cosmetics partners with Salesforce to bring an omnichannel shopping experience that prioritizes rituals to their retail stores and to the 2019 NRF Big Show.