What Is Blockchain Technology?
Get the Salesforce perspective on blockchain technology — it's set to alter how we share, authenticate, and transmit information.
How To Measure and Maximize the Return on Your Digital Service Experiences
As customers gravitate en masse toward digital self-service channels, it's critical to track and measure your performance. But how? The answer is understanding Return on Experience.
The All-Digital Customer Has Arrived — Is Your Business Ready?
What does it look like to market, sell, and engage your audience from anywhere? Our latest customer stories featuring Sonos, e.l.f. Cosmetics, and Spalding show how to get more from digital.
For Deloitte Digital, Trust Played a Central Role in 2020
For good reason, trust factors into everything a company does.
A Leader in Online Learning Predicts the Future of Education
The president of Pearson's UK and Global Online Learning talks micro-degrees, emotionally intelligent interactions, and more.
A Sale’s Rep’s Guide To Creating an Account Plan You’ll Actually Use
Instead of creating account plans in January and ignoring them the rest of the year, create living account plans that drive pipeline and revenue year-round.
4 Common Myths About Technology That Hold Manufacturers Back
Does upgrading digital technology seem necessary, but too complicated? See why it’s easier than you think.
Profitable in a Pandemic? How This Advertising Firm Pulled off Growth
While other companies in the direct mail industry have struggled during the pandemic, Valpak has grown, and thrived.
Enhance the CRM Experience With Collaboration, Chat, and Work-From-Anywhere Technology
We're using the best Salesforce technology to improve the CRM experience — from anywhere.
Winter ’21 Is Live: See What’s Included in This Release
New capabilities help unify data and augment personalization.