When the world is in turmoil, striking the right tone is key – you don't want to sound stuffy or uncaring – but a step too far in the other direction can come off as insensitive. Here is how to connect now from a Twitter expert.

Here is a round-up of Salesforce customers using their resources to help their communities, employees, and customers in times of need.

Retail is being impacted dramatically around the globe — read our detailed analysis regarding digital commerce in Q1 2020.

COVID-19 has changed the way we do sales forever. But companies are still buying. Here's how to keep up with the changing landscape.

Customer service is especially critical during this new time of normal. Learn how Lippert Components is supporting its RV customers from home and building stronger relationships through teamwork, soft skills, and agility.

In times of upheaval, middle managers are on the front lines. They see what’s happening on the ground with customers, suppliers, and partners and are often better equipped to spot opportunities.

By refining the way you use your content management system (CMS), you can add speed and agility to content workflows and keep your content current, all while your teams work remote.

Our employees have created a free AppExchange app to help with business continuity. The Salesforce Labs Crisis Response app gives customers a central hub to manage crisis situations. Learn more.

In this unprecedented time, get ways to quickly pivot your retail experiences to digital — and see how brands are tackling traffic challenges head-on.

Read how Bernard and Stephanie have always focused on every client—and maintain this level of service as a six-person company.