Building agentic experiences that work for people and agents requires a deep understanding of UX/UI design concepts.
A human-AI workforce doesn't eliminate the need for strong leadership — it transforms it. Here’s how to build a powerful partnership on your blended team.
Agentforce prevents breakdowns before they happen — saving time, cutting unexpected downtime, and helping customers keep their cool.
With one central platform between sales and service, productivity goes up, costs go down, and shared insights can lead to upsell opportunities.
AI agents are a new type of end user that needs agent-friendly design so they can interact with your business and generate valuable outcomes.
Tomorrow’s AI agents won’t just execute tasks — they’ll listen, see, and learn your preferences. They'll even manage and coordinate with other agents to get work done.
Success with Agentforce requires the right people, data, and strategy. Our customer success experts share their tips to help you get started.
Designing for the age of intelligent systems means rethinking how we structure content, interpret language, and support user intent.
AI agents need a structured metadata map to make sense of how information is connected so they can generate meaningful outcomes.
