During Crisis the Public Sector Solves Challenges, Together
This is our first pandemic together, in that spirit — here's a look at how public servants are rising to meet today’s challenges.
Make Up for Lost Time: Help Patients Get the Elective Procedures They Need
With COVID-19 treatment taking priority, elective procedures and services were delayed. Now healthcare providers must reengage and prioritize patients to reschedule the backlog.
6 Training Must-Dos for Today’s Field Service Worker
Continued training and education for field workers have become paramount to not only improve skills but to keep workers satisfied.
Recover and Thrive With the Restore Elective Procedures for Medtech Solution
COVID-19 put a halt on elective procedures in order to conserve resources and reduce the spread of the virus. Now, medtech organizations must change how they engage, sell to, and support healthcare providers.
People Are Concerned About Commuting; Here’s What That Means for Offices
As more companies weigh reopening workplaces following shutdowns due to the COVID-19 pandemic, another question arises: how will workers get to their offices?
5 Best Practices for Deploying a Contact Tracing Program
CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.
Built for Maximum Volume: Living Proof’s Ecommerce Performance
By prioritizing their website Living Proof was able to stay open when stores and salons closed, keeping their customers' hair-care needs their main focus.
“Our Journey’s Just Getting Started”: How Kimberly-Clark Addressed Its Customers’ Deepest Needs in a Time of Crisis
See how Kimberly Clark rolled out #ShareASquare, an omni-channel campaign aimed at calming the fear of shortages and fostering community spirit by encouraging people to “share a square.”
As Makeup Sales Decline, e.l.f. Cosmetics Thrives on Inclusivity
To adapt to shifts in consumer behavior, e.l.f. Cosmetics doubles down on its ecommerce and digital transformation efforts to stay engaged with its base.
Business as Usual in a Global Pandemic? How Kohler Pulled It Off
As Ann Sacks slowly prepares to reopen, the company is in good shape. So, how did Kohler do it?