How To Launch a B2B Commerce Storefront Fast
Yes, even in a pandemic B2B organizations can move online fast — here's how.
How To Craft a Response That Fits: 5 Site Must-Haves
An effective communication strategy keeps customers informed and provides a better brand experience.
Post-Pandemic Grocery Shoppers Will Want Personalization, Options Galore
As purchasing habits shift to a new normal, grocers will need to move shoppers past transactions and build loyalty.
New Data: How to Engage Shoppers Across Generations in the COVID-19 Era and Beyond
A generational analysis of how shopping habits have changed. This article shares “lessons learned” from each generation’s new shopping preferences.
Inside Wunderman Thompson’s 5-Day Sprint to Create a Virtual Music Festival
Like many businesses, Wunderman Thompson had to cancel its in-person conference due to the pandemic. Instead, they pivoted and built a virtual music festival, with all of the IT development happening in 5 days.
Restaurants in Crisis? Ventura Foods to the Rescue
As restaurants began closing due to COVID-19, food supplier Ventura Foods wanted to find a way to support the foodservice industry. Here's how they launched The Great American Takeout and reached over 117 million people.
Collaboration, Communities, and Communication: SWBC’s Plan for Success
Before the COVID-19 crisis, employees always worked from the office. But when the shelter-in-place orders arrived, SWBC moved to a virtual business model. See how.
Industry Leaders: Pivot Now to Prepare for What’s Next in Field Service
Since the pandemic impacts service delivery, field service leaders from eight industries share how they adapt, support their employees and customers, and plan for the future — all while delivering service.
Pharma Now: How the Industry Will Recover and Adapt
The health crisis will have an enduring impact on the pharmaceutical industry. Here are some of the changes the industry has made to adapt, and the trends moving forward.
Video Innovation Will Continue to Change Society in 2020 and Beyond
Innovation expert Geoffrey Moore discusses how increased adoption of video conferencing will continue to change society.