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Many companies have started to embrace a more customer-centric approach to doing business. But what about your partners? What experiences do you provide them with?

With retailers competing by offering their own deals on the platform across apparel, tech, beauty, home, and beyond, Amazon Prime Day is set to be the Cyber Week of the summer.

Salesforce’s new Commerce Page Designer expands the Commerce Platform, complementing the robust code and API-based development tools for Salesforce Commerce Cloud.

Having a reputation management strategy is increasingly important in today's online retail world where customers rely on reviews. Here's how you can boost your customer experience and increase customer satisfaction.

The Q1 Shopping Index revealed some interesting findings during the first three months of the year — consumer spending boosted global growth.

Here are four of the most fascinating retail and consumer goods trends coming out of Connections '19.

We’ve put together a few takeaways from our study to describe the modern balancing act of B2B and B2C strategies. Check out the article and the infographic for great tactics.

If we wanted to retain and grow our customer base, it was time to personalize how we communicated with patients and effectively get them faster access to care — on their own terms.

Salesforce’s Dan Harrison and Alex Kruglyak use blockchain technology to secure data to help refugees and the third-party organizations that support them.