
Holiday Readiness: How to Build Relationships at Every Touchpoint
Tailored engagements across your channels will foster lasting relationships — a gift that stands the test of time. Here's how to connect with shoppers everywhere.

Three 2019 Holiday Shopping Trends Retailers Should Expect
Retailers are already in the full swing of the holiday season. Let’s break down the top three retail trends we'll see this season.

How Intelligence Can Help Media Companies Win the War for Attention
To capture the attention of consumers, companies need to not only understand consumer demographics but also their preferences and the reasons behind them.

2019 Holiday Readiness: Make the Most of Site Search
This article focuses on site search and is the latest installment in a tutorial series that breaks down everything retailers need to do for a successful 2019 holiday shopping season.

Back to School: How to Leverage Insights to Drive Your Retail Campaigns
Consider every holiday leading up to Thanksgiving as an opportunity to test out new ideas and capture insights. Learn how.
How to Choose a Salesforce Consulting Partner
Be an informed buyer. You are stepping into a framework with amazing capabilities out of the box and limitless possibilities when you consider additional applications. Watch the free demo videos the Salesforce.org website…

The Future of Retailing: Smarter and Completely Connected
In the new future of retailing, both the customer and retailer win when they use a combination of the Salesforce Customer 360 platform, Einstein, and IBM AI-powered Watson Supply Chain solutions.

Grab These 4 Tactics From Best Buy to Be Holiday Ready
Best Buy shares four tips to keep up with increased holiday traffic and make sure everyone’s gifts arrive on time, so they don’t ruin Christmas morning — no one wants that.

How to Build Powerful Charity Donor Profiles
“Good fortune often happens when opportunity meets with preparation.” – Thomas Edison The best preparation you can have for major donor fundraising is a detailed profile of a potential donor to your charity, complete with…

Partner Relationship Management (PRM) and Why It's Critical for B2B Commerce
Partner Relationship Management (PRM) systems meet your partners’ needs while offering a more effective way to manage the B2B ecosystem