5 Things Your Financial Services CRM Needs to Have
The Forrester Wave: Financial Services CRM Report identified, analyzed, and scored the most significant financial service CRMs — and we've got what you need to bank on your next solution.
Do Your User Record Pages Have Too Many Fields? Dynamic Components Can Help
If you have too many fields, remove duplicates and use component visibility rules.
3 Ways AI Helps Media Companies Improve Customer Service
Subscriber management software could be the key to leveling up your customer service for media companies.
What Is Ecommerce and How Is It Changing (Waves Hand) Everything?
Get the deets on ecommerce: what it is, why it’s important, and how it can grow your business.
Grab Consumers’ Attention at the Shelf with AI
In the future, predictive and generative AI could use your historical and real-time data to make sure your displays and promotions are executed perfectly in every store.
Holiday Shopping Has Begun — Here Are Our Predictions for the Season
Consumers are saving more and spending less, according to our research. But savvy retailers can keep current customers happy by using data and AI to create excellent customer experiences.
How to Support LGBTQ+ Communities During Transgender Awareness Week and Beyond
During Transgender Awareness Week, we’re taking time to recognize where we’ve been, where we are, and how to create a more equal future.
5 Healthcare Personalization Marketing Strategies to Save Time, Money, and Lives
From improving efficiency to preventing trips to the emergency room, personalization is healthcare marketing’s surefire remedy.
Merchandisers Have an Ace up Their Sleeve: AI
Good merchandisers boost sales, average order value, and customer loyalty. With retail automation and AI, they can do it even faster.
How To Improve the Customer Experience in Telecom? Data and AI
Harvard Business Review Analytic Services results are in: Telecoms are rewriting their business models to center around the customer.