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Serviceblazer 5 Ways to Provide Good Customer Service: A Complete Guide Jill Wagner January 13, 2025 Customers expect top-notch service, and delivering it brings big benefits. Here’s how to ensure your customer service always hits the mark. AI Agentforce Serviceblazer
Retail Will 2024’s Record-Breaking Holiday Shoppers Keep Spending This Year? Caila Schwartz January 9, 2025 In 2025, retailers can seize on their holiday success by using AI to drive down costs while improving the shopping experience. AI Commerce Customer Experience
Security Best Practices for Maintaining Government Site Reliability Winston Liu December 23, 2024 Discover key measures that can enhance the protection of government data and promote seamless operations. Security Developers Public Sector
AI How AI Will Transform Data Analysis in 2025 Choi Chow December 18, 2024 The future of data is smarter, faster, and more intuitive than ever. Agentforce AI Analytics
Security Unify Your Policy and Compliance Management with Policy Center Stephen Noe December 9, 2024 Policy Center brings together security, privacy, and access control policies into a single view. Public Sector Security Products
Public Sector 5 Must-Know Government Technology Trends in 2025 Nasi Jazayeri November 27, 2024 Salesforce industry experts share their perspectives on the direction of the public sector industry over the next twelve months. Public Sector Experience Cloud C-Suite
Security 8 Tips to Keep Your Identity Safe This Holiday Season Laura Pelkey November 20, 2024 When it comes to staying safe online, there are a few things you can do to proactively secure your identity leading into the holiday season. Security Holiday Readiness ECommerce
Financial Services How Can Financial Services Firms Grow Their Business With Agentforce? Eran Agrios November 18, 2024 Financial services firms are bullish on artificial intelligence (AI), and the conversation is shifting from the benefits of an AI strategy to how to implement and realize those benefits while maintaining regulatory compliance… Financial Services Agentforce Financial Services AI
Financial Services Who Is a FinServ Innovator? Dejah Delpleche November 18, 2024 FinServ Innovators are part of a community for financial services professionals, by financial services professionals. Financial Services
AI 3 Ways Life Sciences Organizations Can Use AI Today Kaitlyn Castaneira Gizzi November 8, 2024 With AI for life sciences, Pharma and MedTech companies can improve efficiency and better support patients and healthcare professionals. Healthcare and Life Sciences AI Pharmaceuticals