Salesforce’s Inventory Availability Service acts as the glue between the selling — transactional website — and Order Management System, the fulfillment experience.
The Salesforce AI research team is expanding outside of the U.S. to Singapore. Find out why we're excited about this move and what it means for our customers.
Industry analysts make predictions on the service space over the next year.
By bringing together Service Cloud, Einstein AI, and Google Cloud Contact Center AI, we give customers flexibility to deliver integrated AI-powered customer experience.
Discover how AI plays a role in the future of work, jobs and skill set changes, the impact of automation, how to prepare your workforce, and much more.
It’s now critical that businesses develop upskill strategies to help employees change proficiencies and gain the necessary skills to exploit the power of AI.
Trailblazers gathered together for a full day of inspiration and innovation at Salesforce's World Tour Amsterdam. Here are some of our most favorite moments.
MWC took over Fira Gran Via in Barcelona, Spain. Get a look at the top highlights.
With AI, Humans need to train machines to perform certain tasks, explain the outcomes of those tasks, and sustain the responsible use of machines.
Email marketing is getting more personalized and relevant to individual subscribers. Here are the top email marketing trends we'll be seeing this year, and how you can leverage marketing technology to keep subscribers happy.
