Designers, You Have More AI Skills Than You Think
Designing interactions, systems, and user experiences easily translate to working with AI.
8 Ways To Raise Your Customer Service Standards
Setting high customer service standards along with having the right technology in place can help your team deliver an excellent experience.
The Importance of Partner Collaboration in the AI Revolution
Salesforce and partners are working together to help customers unlock AI value for their business.
Everything We Learned About AI for Sales at Dreamforce 2023
The future of sales is AI. Learn how generative AI, real-time data, secure AI practices, and unified platforms are making sales teams more productive.
3 New Ways Marketing Cloud Helps You Succeed With AI
Learn how our new AI innovations can help you become more efficient while activating your customer data for marketing campaigns.
AI Strategy Guide: Make Data + AI + CRM Your Trusted Formula
Generative AI is already helping companies build stronger customer relationships and changing the way business works.
What Is Dreamforce? Everything About Salesforce’s Annual Event
Dreamforce is far more than just a conference — it’s a can’t-miss, immersive experience. Learn how Dreamforce will change the way you think about business and innovation.
How DEI Leaders Can Use Data to Inform Their Work
Using data to make real decisions that impact your entire workforce will help create a culture that embraces diversity, fosters innovation, and paves the way for long-term success.
What is a Chatbot (and How Do They Work)?
Chatbot technology is becoming a bigger part of our lives as consumers and in business. Here’s how chatbots, with the influence of AI, are shaking customer service up.
Build Trust with Your Customers in the Age of AI
Forge deeper connections in the evolution of AI.