In 1999, Salesforce began as a sales tool called customer relationship management (CRM) that was simple for everyone to use. Today, Salesforce continues to democratize technology, making the cloud, mobile, social, IoT, and now AI available to all companies, regardless of size and scale.
It's going to be way easier than you think to run Salesforce Einstein Analytics. Here are three everyday business activities — you probably already do them — where artificial intelligence can improve customer interactions and business processes.
Editor's note: This article is among our most popular, so we’ve updated it recently to keep things fresh.
Equality activist and civil rights leader Rosa Parks said “To bring about change you must not be afraid to take the first step. We will fail when we fail to try.”
Today, the equality movement...
When companies give back, everybody wins. But turning a company into an engine of good requires more than a single “magic bullet.” Fortunately, Salesforce knows a thing or two about giving back. With one of the world’s most robust giving programs, more than 3 million hours of volunteering under our...
Internet of Things.
Easy mobile experiences.
Fast, iterative application development.
These days, it's hard to get through a LinkedIn feed without encountering a post about how businesses need to master them all to compete in today's world.
As companies work to deliver...
Every day, I’m reminded of how fortunate I am to meet and be inspired by incredible individuals who have transformed their careers — and their entire lives — by learning new skills and taking advantage of new technology. And as I watch the number of Trailhead learners increase on a daily basis, I...
Last week I had the privilege of serving as the co-chair of #PaveItForward, an event Salesforce sponsors each year to promote diversity, inclusion, and growing women in leadership at the local level. This year, the event brought together over 100 diversity champions from across the country,...
If I could be you, if you could be me for just one hour
If we could find a way to get inside each other’s mind
If you could see you through my eyes instead of your ego
I believe you’d be surprised to see that you’d been blind
That’s from the start of Joe South’s 1970 hit song Walk a Mile in My...
We held our first-ever Racial Equality summit, Representation Matters, at Yerba Buena Auditorium last Monday. 700 in-person attendees and 126,000 online viewers joined us to celebrate Black, Latinx, and Native Trailblazers in our tech industry and society at large. All of our speakers and vendors...
Over the past year, I had the opportunity of a lifetime: my team and I traveled the country, meeting small business leaders through our Salesforce Growth Camp conference series. Part of this included inviting female executives and entrepreneurs to special TrailblazeHER dinners. And through our...
Throughout history, cultures and social revolutions have been influenced by new “technologies.”
In 16th and 17th century Britain, coffee houses were banned by royal decree due to the social implications of consuming a substance outside of the home.
At the start of the 20th century, Henry Ford...