Beyond the prompt, understanding human communication patterns enables you to build holistic AI experiences users can trust.
Gain the in-demand skills to drive change in your organization and achieve your career goals. Advance through the levels from Agentblazer Champion to our newest level, Agentblazer Legend.
![[Illustration] An AI agent high-fives a female customer service rep.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2025/07/Give-Humans-AI-That-is-Humane_-1500x844-1.jpg?w=889)
How can service leaders adopt AI without losing the human touch? Start with empathy, trust, and a people-first approach.
Guarding the inbox is crucial in a high-risk digital era. Here’s how you can do it.
Safeguarding the value and security of your hard-earned Salesforce credentials is important. We work every day to make sure all your hard work is protected.
Solving these four problems will help you cut through the noise with a strategy that listens, adapts, and sells faster
Learn how a senior leader at Salesforce's Global Delivery Center is embracing agentic AI.
Ditch the busywork with CRM integrations and focus on what really matters.
Slack is now AI-powered to fast-forward your small business or startup.
Shifting attitudes around prior authorizations are a win for patients, providers, and payers. Learn how Salesforce is helping in this remarkable transformation.
