In the face of COVID-19, we’ve changed how we interact with friends, families, colleagues — and businesses. As our behavior has shifted, so has the data connected with it. Now your models may be producing atypical results. Here’s what you need to know to make sure your AI predictions support your customers now.
Brands and retailers saw digital revenues grow by 14% year-over-year (YoY) in Q4, fueled by substantial growth in digital traffic.
You’ve likely read the big headlines throughout the holidays — here's why the 2019 shopping season was undoubtedly unique.
Read our fifth annual Salesforce Predicts series, where our global subject matter experts predict where retail and commerce are headed in 2020.
Brands and retailers have a lot to be grateful for this Cyber Week. Check out the Cyber Monday results to learn why.
We saw the biggest U.S. Black Friday yet, as shoppers proved buying confidence is strong despite market noise. See the Black Friday results.
Here are the top holiday trends and holiday insights we saw on Thanksgiving and the days leading up to Cyber Week.
John Varvatos sheds light on how technology is transforming the fashion industry and why, in order to keep up and stand out, you must be comfortable with change.
