ECommerce Will 2024’s Record-Breaking Holiday Shoppers Keep Spending This Year? Caila Schwartz In 2025, retailers can seize on their holiday success by using AI to drive down costs while improving the shopping experience.
Retail Insights Our 2026 Retail Predictions: Unlocking New Customer Experiences Michelle Grant Retailers faced a handful of challenges in 2025: Businesses had to adjust to break-neck advances in generative AI, changing shopping behaviors, and shifting market dynamics. Proactive AI agents began to replace traditional chatbots,…
AI Planning Your Cyber Week Pricing Strategy? Let AI Lead the Way Patricia Staino Pricing will be critical this holiday season, and agent recommendations could make all the difference.
Industry Are Your Store Associates Ready for Holiday Shopping Season? Patricia Staino Equip your team for the busiest time of the year with technology and tools that supercharge your point of sale.
Industry Make Halloween Sales Less Trick and More Treat This Year Patricia Staino Shoppers are spending more on Halloween this season. Get in the spirit with these tips for driving more revenue.
Data Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt Caila Schwartz Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales.
Generative AI Retailers — Use My Data to Make Me a Better Gift-Giver Kamal Tahir Use your data to create frictionless shopping experiences that keep holiday shoppers coming back throughout the year.
Customer Experience Let’s Talk About Conversational Search (And Other Commerce Tips for the Holiday Season) Michelle Grant Conversational commerce is our top tactic for retailers who want to drive conversion this year.
Customer Experience To Make the Most of Your Holiday Marketing Budget, Start With Loyal Shoppers Michelle Grant As marketing costs skyrocket and shoppers seek savings, retailers need to use their data to make offers shoppers can’t refuse.
ECommerce Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share Michelle Grant Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape.
Commerce In a Challenging Economy, Great Customer Service Should Be Your Top Priority Michelle Grant Resolving issues quickly and pleasantly can win you loyal customers for life.
