New Year, New Business Resolutions: 10 Salesforce Leaders Share Predictions for 2019
New year, new resolutions, new technologies! We talked with our product leaders, marketers and visionaries to predict what the future holds for CRM and beyond.
5 Emerging Trends That Will Shape the Future of Sales
Get the latest insight on the five emerging trends that will shape the future of sales. This information comes as the result of close work with customers and their sales organizations, conducting primary research across industries and regions, having conversations with analyst firms and thought leaders, and working with our own sales team. Make sure to see the slide deck with a full set of emergent trends.
Salesforce Billing Streamlines the Revenue Lifecycle
See what's new with the launch of Salesforce Billing — it extends Salesforce CPQ to streamline the entire quote-to-cash process. This means customers can adapt to changes in business models, automate customer lifecycles, and make smarter decisions. This post outlines the new product capabilities and provides a link to the CPQ + Billing Keynote at Dreamforce.
Understand Your Customers Better With an Industry Segmentation Strategy
Salesforce's Senior Vice President of Industries, Neeracha Taychakhoonavudh, discusses how to understand customers better with an industry segmentation strategy.
Salesforce CRM for the Construction Industry and Engineering
Learn how a modern CRM system adds value and improves productivity in construction and engineering firms. An efficient, intuitive CRM system allows engineering and construction to streamline processes, eliminate redundancy, and scale. Make sure to check out the Skeptic's Guide to CRM for more information.
Einstein Analytics Templates: Get Actionable Insights Fast
Focus on business outcomes with new Einstein Analytics Templates. There are three new types of templates for customers: Industry, Line of Business, and Productivity. The result is customers will have a fast, simple, and intelligent experience. Visit our Success Community for more.
Sales Productivity vs. Efficiency vs. Effectiveness – Is there a Difference?
Three sales terms seem to be used interchangeably—sales productivity, sales efficiency, and sales effectiveness. The differences in these terms are subtle, but important. One way to think of productivity is as the product of efficiency and effectiveness.
5 Lead Generation Tricks from Trailblazers in Mortgage
The next five years will be busy for the mortgage industry: Up to 17 million first-time home buyers will join the housing market by 2023. Most will be between 20 and 39. That’s a majority of eager house hunters who live constantly connected to services, friends, and brands via technology. When they
Why Collaborative Selling Builds Better Customer Relationships
What is collaborative selling and how does it improve customer experience? Find out why it matters, and how can you ensure your team is set up for success.
Introducing Lightning Data: The New Way to Get the Right Data to Fuel Your Business
There are some amazing things happening with the technology we use to run our business. Intelligence is becoming a reality for companies of all sizes, many of our laborious tasks can be automated, and we’re better able to focus on the best use of our time. In all this though, there is a truth that