Category: Service Cloud

How Speech Analytics, Salesforce Einstein and the IoT Will Forever Transform Business

How Speech Analytics, Salesforce Einstein and the IoT Will Forever Transform Business

Nov 21, 2016 By in Customer Service , Sales , IoT Cloud , Analytics , Intelligence , Service Cloud , Cloud

5 Stats from the State of the Connected Customer Report that Will Have You Rethinking the Customer Experience

5 Stats from the State of the Connected Customer Report that Will Have You Rethinking the Customer Experience

Oct 25, 2016 By in Customer Service , Service Cloud

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