5 Ways to Deliver Outstanding Customer Experiences With AI-Powered Social Media Insights
High-performing marketers around the world use AI-powered social media insights to build outstanding customer experiences. Here are five ways you can get started.
25 of the Best Social Media Campaign Examples
Which brands are slaying the social media campaign game in 2019? Check out these 25 great examples across Twitter, Facebook, and Instagram.
3 Ways Marketers Can Democratize Social Data Across an Organization
Sales, service, and marketing must work together for amazing, connected experiences. This will be easier on a single social data platform with democratizing access.
Social Selling: How To Get Insightful Content
If you’re ready to engage on social channels with prospects, what type of content should you share to get the ball rolling? Here are eight places to get appropriate content.
What You Need to Know to Start Social Selling
Social selling allows you to get to know each customer and their unique pain points so that you’re in a position to offer solutions. Here's how to start successfully social selling today!
What Is Social Selling and How Does it Work?
Social tools don’t just help you monitor the competition. They show you what your customers are doing and saying too, offering precious insights into issues you’d fail to spot by any other means.
4 Ways to Use Social Media for Customer Acquisition
Check out these 4 ways to use social media for customer acquisition. Good news is today’s marketers can now use audience data to identify the customers they want to acquire with precision, and then use a strategic mix of social media platforms to engage them directly with personalized and relevant content.
Live-Streaming for Business: How, When, and Why You Should Use It
Live-streaming is one of the best ways to reach your target audience, as well as engage with additional people who only recently discovered your company.
8 Creative Ways to Use Instagram’s New Multiple-Image Posting Feature
We’re just seeing the beginning of what can be done with Instagram carousel. Here’s some ideas for posting multiple pictures on Instagram
10 Rules of Engagement: How To Respond To Social Media Complaints
Customer service today is customer-driven and omnichannel. When someone is reaching out to your brand on social media, you need to be listening and ready to respond. While we find that most companies want to include social as an integral part of their Customer Experience, many feel like they don’t