Service Article 4 Customer Service Metrics You Should Measure Nausheen Najib Vincent Pham April 30, 2024 Guide your service teams, update leadership, and review your current customer service strategy using these go-to metrics. Serviceblazer Customer Experience AI Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Slack Integration MuleSoft Sales Learn Which High-Gain Questions to Ask So You Can Close Faster Molly Clarke April 30, 2024 Move your deals forward by asking the right questions at the right time. Sales Representative Sales Fundamentals Salesblazer Agentforce Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane April 29, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Agentforce Service Service AI Sales BANT vs. MEDDIC: Comparing Popular Sales Qualification Methodologies Samuel Holzman April 29, 2024 Learn the pros and cons of two popular sales methodologies and choose the right one for your business. Agentforce Sales Sales Sales Strategy Sales Average Deal Size: The Secret to Forecasting with Confidence Samuel Holzman April 26, 2024 Learn how to accurately calculate the average amount of your sales org's deals so you can create sales strategies that fuel growth. Sales Analytics Employee Experience AI Salesforce AI Research’s SFR-Embedding, The Top Performing Text-Embedding Model Sukhandeep Nahal April 25, 2024 How can a computer discern the meaning of a sentence? AI AI Research Sales 18 Sales Best Practices From the Most Accomplished Sellers We Know Paul Bookstaber April 25, 2024 Get a refresher on the fundamentals top sales pros use to get results. Agentforce Sales Slack Sales Data What Is Data Cloud? Salesforce Staff April 24, 2024 Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM. Customer Experience Data Strategy Data Integration Sales Shadow Accounting May Be Chipping Away at Your Team’s Performance — Here’s Why Molly Clarke April 24, 2024 Discover what shadow accounting is and why sales reps feel the need to use it to track their pay. Sales Employee Experience Leadership
Service Article 4 Customer Service Metrics You Should Measure Nausheen Najib Vincent Pham April 30, 2024 Guide your service teams, update leadership, and review your current customer service strategy using these go-to metrics. Serviceblazer Customer Experience AI
Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Slack Integration MuleSoft
Sales Learn Which High-Gain Questions to Ask So You Can Close Faster Molly Clarke April 30, 2024 Move your deals forward by asking the right questions at the right time. Sales Representative Sales Fundamentals Salesblazer
Agentforce Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane April 29, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Agentforce Service Service AI
Sales BANT vs. MEDDIC: Comparing Popular Sales Qualification Methodologies Samuel Holzman April 29, 2024 Learn the pros and cons of two popular sales methodologies and choose the right one for your business. Agentforce Sales Sales Sales Strategy
Sales Average Deal Size: The Secret to Forecasting with Confidence Samuel Holzman April 26, 2024 Learn how to accurately calculate the average amount of your sales org's deals so you can create sales strategies that fuel growth. Sales Analytics Employee Experience
AI Salesforce AI Research’s SFR-Embedding, The Top Performing Text-Embedding Model Sukhandeep Nahal April 25, 2024 How can a computer discern the meaning of a sentence? AI AI Research
Sales 18 Sales Best Practices From the Most Accomplished Sellers We Know Paul Bookstaber April 25, 2024 Get a refresher on the fundamentals top sales pros use to get results. Agentforce Sales Slack Sales
Data What Is Data Cloud? Salesforce Staff April 24, 2024 Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM. Customer Experience Data Strategy Data Integration
Sales Shadow Accounting May Be Chipping Away at Your Team’s Performance — Here’s Why Molly Clarke April 24, 2024 Discover what shadow accounting is and why sales reps feel the need to use it to track their pay. Sales Employee Experience Leadership