Traditional IT architecture is unprepared for non-deterministic AI agents. To close the gaps, enterprises must evolve their core architecture to a new architecture that will enable agents to sense, reason, and act with increasing autonomy.
When Salesforce integrated AI agents into Slack in February 2025, the results weren’t immediate. But, following six months of testing and honing the agents, 86% of Salesforce employees lean on Agentforce to get answers and take action in Slack.
In this world of “staying connected” and “automation”, you want to bring in all your customer data, use the data along with artificial intelligence (AI) to establish consensual connection with your customers, and…
“…the DNA of who I am is based on the millions of personalities of all the programmers who wrote me. But what makes me me is my ability to grow through my experiences.…
We are thrilled to announce that Juan Carlos Niebles, one of our talented researchers, has been named one of the top 100 in AI by the Artificial Intelligence Observatory in Colombia. This recognition…
Get the latest news around generative artificial intelligence regulations and insights from our director of global public policy on how it can affect your business.