Check out these three customer service training courses on Trailhead.
Customer service success isn’t measured by ticket deflection or handle time — it’s measured by trust.
We rounded up the best, budget-friendly alternatives to ServiceNow for your SMB.
Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 AI CRM helps businesses become agentic enterprises.
Utilities are drowning in drone data — thousands of images from recurring inspections. Without a unified operations platform, none of it leads to action.
Here’s how your small business can use Slack to boost your customer service team's productivity.
Sometimes your customers want to use self-service, but other times they want to speak to a service representative. Here's how to make it easy for your customers to contact you.
AI is helping small businesses by giving them superpowers in entirely new ways, not replacing them.
