Agentforce Coworker is Generally Available. It’s 8:47 a.m. A top-tier customer wants a custom renewal proposal — based on their case history, account data, and usage metrics — by end of day. You…
You cannot proactively serve a customer you cannot fully see. It is that simple. Yet every day, your service teams are asked to do exactly that. Your customer service representatives log in, pick…
Eight trends reshaping enterprise AI in 2026 — from deterministic guardrails and context engineering to headless CRM access and the new job titles running it all.
For B2B organizations, the digital storefront has become the central hub for driving growth. However, many B2B buyers abandon standard digital storefronts when they cannot find the right items quickly. If your storefront…