Create a Center of Excellence built to manage technical debt, strengthen adoption, and support continuous change.
Welcome to three days of the biggest ideas, boldest launches, and real connections — here's how to make every moment count.
The next generation of delivery leaders won’t be measured by how many people they manage. They’ll be measured by how well humans and agents work together. Mohammad has spent two and a half…
“Look around this room — this is what critical mass looks like.” Opening the Trailblazing Women Summit (TWS) 2026, Arundhati Bhattacharya, Chairperson and CEO of Salesforce India, reflected on how far corporate representation…
What if the only limit to what you could build was your own curiosity and not your ability to code? Across Salesforce, account executives, solutions engineers, and data specialists are doing exactly that.…
Every career has inflection points, conversations that change what you think is possible. Most don’t announce themselves. They show up as a casual coffee chat, an unexpected piece of feedback, or a question…
Your tools work better together — here's how Salesforce CRM integrations help small businesses master the customer experience.
Pacsun has long been synonymous with the California lifestyle and an effortlessly cool aesthetic that blends surf, skate, and street culture. But for retailers targeting digitally-native, highly social Gen Z and Gen Alpha…
The latest State of Service report is packed with data on how AI is reshaping customer service — here's what it means for your lean team.
If the title of this piece made you do a double take, perfect. That reaction is exactly the problem. The truth is, most people who are a great match for tech sales have…
