Recent Stories

If you build on Salesforce as an ISV partner, you’ve poured years into the IP you ship: the Apex, Flows, and experiences your customers rely on every day. Agent harnesses like Claude, ChatGPT,…

In consumer shopping, each cart belongs to one person. But when it comes to B2B, purchasing is almost always a team sport. Traditional ecommerce platforms force business buying groups into a single-user box.…

Here's how to build an AI knowledge base that delivers from day one.

Dreamforce (September 15–17) is all about moving from AI experimentation to real, scaled results. This is the year of the Financial Services Agentic Enterprise. Calling all wealth and asset management professionals! Are you…

Celebrating the customers putting Agentforce to work

Dreamforce is back September 15–17 in San Francisco and streaming free on Salesforce+. For banking leaders, this is the year to see how AI proves its value. Across three days of keynotes, breakouts,…

How to find your crew, connect with peers, and celebrate 20 years of Trailblazer Community magic.

Your business platform is only as powerful as the tools connected to it — here's how to build a system that works for you.

Back when I joined Salesforce, one of the first things that struck me was the sheer ambition of our engineering organization. Fifteen thousand engineers shipping software across a portfolio of products that millions…

The future of customer service belongs to organizations that connect people, AI, and customer data across every interaction.