It takes empathy to understand how to best meet your customers’ needs. That’s why cultivating an engaged team of employees with diverse cultural and experiential backgrounds is critical for business growth.
Salesforce Certified Instructors let you in on all the songs, mnemonic devices, and analogies that help your learning journey and turn you into a certified Salesforce pro.
We’ve just made it through two years of a global pandemic — arguably the most disruptive and transformative period for modern society globally. If 2020 was about the initial COVID-19 shock and our…
Instead of simply answering a customer’s questions and hoping they’ll complete the sale, “Order on behalf of” gives your support team the power to close the deal.
It’s not an understatement to describe the events of the last few years as historic, and particularly for Black Americans. Last year, the nation inaugurated its first Black vice president, a woman and…