Commerce 6 Ways to Build Great Ecommerce Experiences (With Examples) Lauren Wallace January 30, 2025 Convenient. Personalized. Intuitive. Simple. That’s what customers expect out of ecommerce experiences. When shoppers land on your site, they want to find what they’re looking for quickly (or enjoy the browsing experience if… Commerce Agentforce Marketing Why Email Open Rates Are Still Relevant for Marketers Michael Wright January 30, 2025 Yes, the game has changed, but email open rates can still tell you a lot about how your campaigns are performing. Email Marketing Marketing Agentforce Marketing Serviceblazer Ready to Take the Next Step in Your Customer Service Career? Here are 10 New Jobs — Thanks to AI Jill Wagner January 30, 2025 Learn about exciting jobs AI is creating in customer service and get 3 tips to ace your next role. Agentforce Service Service Analytics Salesblazer 17 Cold Email Templates for Sales You Can Use to Generate Hot Leads Cherilynn Castleman January 30, 2025 Whatever you do, don't open your email with "I hope this email finds you well." Learn how to spark conversations with these tried-and-true templates. Sales Strategy Salesblazer Sales Fundamentals IT How Following OWASP Guidelines Keeps Your AI Systems Safe Craig Eidelman January 30, 2025 Adopting OWASP guidelines for AI systems can protect your organization from vulnerabilities, enhance data privacy, and build customer trust. IT AI Generative AI IT Breaches Can Happen – Here’s How to Stay Out of the Headlines Mark Wigham January 30, 2025 Data breaches are inevitable – but with a proper data breach prevention strategy, their impact doesn’t have to be. Data Analyst Data IT IT The IT Leader’s 5-Step Guide to Trusted AI Marla Hay January 29, 2025 Trusted AI has great potential but demands responsibility. Make sure you know how to maximize its benefits while staying secure. IT AI Generative AI Agentforce Marketing How AI-Driven Personalization in Financial Services Helps Marketers Build Relationships Paul Cordasco January 29, 2025 Learn why mastering AI-driven personalization matters, and get tips from a major financial services company Agentforce Marketing Marketing IT Harnessing the Future: Integration, AI, and APIs in Digital Transformation Karuna Mukherjea January 29, 2025 Discover how organizations can navigate the agentic enterprise with insights from the 2025 MuleSoft Connectivity Benchmark Report. IT AI MuleSoft Careers Breaking Down Neurodiversity Barriers at Salesforce Erin Lindsay January 28, 2025 From teacher to Futureforce intern to accessibility advocate, learn about Jóhanna's journey. Careers
Commerce 6 Ways to Build Great Ecommerce Experiences (With Examples) Lauren Wallace January 30, 2025 Convenient. Personalized. Intuitive. Simple. That’s what customers expect out of ecommerce experiences. When shoppers land on your site, they want to find what they’re looking for quickly (or enjoy the browsing experience if… Commerce
Agentforce Marketing Why Email Open Rates Are Still Relevant for Marketers Michael Wright January 30, 2025 Yes, the game has changed, but email open rates can still tell you a lot about how your campaigns are performing. Email Marketing Marketing Agentforce Marketing
Serviceblazer Ready to Take the Next Step in Your Customer Service Career? Here are 10 New Jobs — Thanks to AI Jill Wagner January 30, 2025 Learn about exciting jobs AI is creating in customer service and get 3 tips to ace your next role. Agentforce Service Service Analytics
Salesblazer 17 Cold Email Templates for Sales You Can Use to Generate Hot Leads Cherilynn Castleman January 30, 2025 Whatever you do, don't open your email with "I hope this email finds you well." Learn how to spark conversations with these tried-and-true templates. Sales Strategy Salesblazer Sales Fundamentals
IT How Following OWASP Guidelines Keeps Your AI Systems Safe Craig Eidelman January 30, 2025 Adopting OWASP guidelines for AI systems can protect your organization from vulnerabilities, enhance data privacy, and build customer trust. IT AI Generative AI
IT Breaches Can Happen – Here’s How to Stay Out of the Headlines Mark Wigham January 30, 2025 Data breaches are inevitable – but with a proper data breach prevention strategy, their impact doesn’t have to be. Data Analyst Data IT
IT The IT Leader’s 5-Step Guide to Trusted AI Marla Hay January 29, 2025 Trusted AI has great potential but demands responsibility. Make sure you know how to maximize its benefits while staying secure. IT AI Generative AI
Agentforce Marketing How AI-Driven Personalization in Financial Services Helps Marketers Build Relationships Paul Cordasco January 29, 2025 Learn why mastering AI-driven personalization matters, and get tips from a major financial services company Agentforce Marketing Marketing
IT Harnessing the Future: Integration, AI, and APIs in Digital Transformation Karuna Mukherjea January 29, 2025 Discover how organizations can navigate the agentic enterprise with insights from the 2025 MuleSoft Connectivity Benchmark Report. IT AI MuleSoft
Careers Breaking Down Neurodiversity Barriers at Salesforce Erin Lindsay January 28, 2025 From teacher to Futureforce intern to accessibility advocate, learn about Jóhanna's journey. Careers