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CRM Software Reviews

See Why Thousands Chose Salesforce CRM

Salesforce’s highly-rated CRM in action (on tablet)

From small, self-managed companies, to medium-sized organizations and leading international corporations, CRM (customer relationship management) and contact management are the proven way to focus on what matters in business and drive results. But with a variety of CRM software options out there, how do you choose? A quick glance at CRM software review sites show why Salesforce is the #1 CRM for businesses of all sizes.

With over 1,500 CRM software reviews, G2 Crowd users rated Salesforce as the leader in CRM software. With an overall score of 88/100, Salesforce CRM scored highest among 30 other CRM providers.

  • 85% higher on overall CRM functionality
  • 80% better in scalability than any other vendors outside the leader category
  • 84% of customers would recommend the product to peers
  • 87% of users believe Salesforce CRM is headed in the right direction
  • Satisfaction with integration APIs was 94%

See what some of our customers have to say about Salesforce:

“Our student recruiter productivity has tripled with Salesforce. What used to take weeks or months now takes minutes.”
— Doug Wotherspoon, VP of International and Strategic Priorities, Algonquin College

Real CRM reviews from Salesforce customers

“With the help of Salesforce, we now know our customers and fans better than ever.”
— Chris Atack, Director of Season Seat Membership and Group Ticket Sales, The Ottawa Senators

“It’s not just about staying a step ahead of competitors. Salesforce is helping us transform our business so we can do more for our customer.”
— Todd Dean, Vice President, Cross-Channel and eCommerce, ALDO

“We needed a system that would better enable us to do this for our customers. We needed to introduce technology that would help us create more connected relationships with our customers and make us even easier to work with whenever and wherever our customers need us.”
— James Freeman, Chief Technology Officer, Zedi

“With multiple sales teams operating out of 16 offices, having visibility into our sales pipeline and a more complete view of our customer relationships was critical to improving our ability to serve our customers and ultimately drive revenue.”
— Dan Ruscheinski, Director of Sales Operations, ESRI

Reviewing contact management screen in Salesforce CRM

The reviews speak for themselves. From media groups and financial institutions to outreach organizations, product manufacturers, and services, Salesforce is the CRM choice for enterprises or small businesses looking for a deeper connection with their customers, employees, partners, data, and products like never before.

Read real reviews of Salesforce CRM >
See how Salesforce delivers CRM and ROI >

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Resources

 
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