Customer Experience How to Improve Customer Care: Seven Ways to Step up Your Service Salesforce EMEA January 20, 2022 Customer care helps businesses develop a loyal customer base. To improve customer care, implement strategies that exceed their expectations. Customer Experience Service Service Cloud AI What Is a Chatbot and How Is It Changing Customer Experience? Salesforce EMEA January 20, 2022 Chatbot technology is becoming a big part of our lives as consumers and in business. Here’s how chatbots are shaking customer service up. Digital Transformation Machine Learning Service Customer Experience End-to-End Customer Experiences in Logistics Salesforce UK December 12, 2021 Find out how to deliver consistent end-to-end customer experiences in logistics and how to stay ahead of the competition. Customer Experience Service Customer Relationships Customer Experience Middle East: Customer Service Principles Every Business Needs to Know Salesforce EMEA October 4, 2021 Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know. Customer Experience Service Service Cloud Customer Experience 7 Customer Service Principles for Businesses in South Africa Salesforce EMEA September 28, 2021 Read this blog to learn the seven customer service principles every growing business in South Africa needs to know. Customer Experience Service Service Cloud Customer Experience How to Create a Holistic Customer View to Improve Customer Experience Salesforce EMEA September 8, 2021 Learn how to create a holistic customer view. Improve customer experiences by unifying sales, marketing, and service teams. Customer Experience Service C-Suite AI How Self-Service Alternatives and Chatbots Lend a Virtual Hand Salesforce Authors August 31, 2021 In this blog, learn how new technologies such as self-service agents and chatbots are improving customer success. Digital Transformation Service AI Customer Experience Digital Transformation for Revolutionised Customer Service: Utilities Salesforce Authors August 9, 2021 Find out why digital transformation in the utilities industry is critical to empower employees, create value and elevate the customer journey. Customer Experience Digital Transformation Service Manufacturing High-Value Customer Experiences in the Manufacturing Sector Salesforce UK August 5, 2021 Success is no longer just about products; a customer-centric mindset is key for manufacturers to stay ahead of the competition. Read here. Manufacturing Marketing Service C-Suite 5 Key Performance Indicators (KPIs) for Customer Service in the UAE Salesforce EMEA July 20, 2021 Decision-makers in the UAE are leading the global field in customer service provision. Read top KPIs for customer service reps in the UAE. Customer Experience Service C-Suite
Customer Experience How to Improve Customer Care: Seven Ways to Step up Your Service Salesforce EMEA January 20, 2022 Customer care helps businesses develop a loyal customer base. To improve customer care, implement strategies that exceed their expectations. Customer Experience Service Service Cloud
AI What Is a Chatbot and How Is It Changing Customer Experience? Salesforce EMEA January 20, 2022 Chatbot technology is becoming a big part of our lives as consumers and in business. Here’s how chatbots are shaking customer service up. Digital Transformation Machine Learning Service
Customer Experience End-to-End Customer Experiences in Logistics Salesforce UK December 12, 2021 Find out how to deliver consistent end-to-end customer experiences in logistics and how to stay ahead of the competition. Customer Experience Service Customer Relationships
Customer Experience Middle East: Customer Service Principles Every Business Needs to Know Salesforce EMEA October 4, 2021 Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know. Customer Experience Service Service Cloud
Customer Experience 7 Customer Service Principles for Businesses in South Africa Salesforce EMEA September 28, 2021 Read this blog to learn the seven customer service principles every growing business in South Africa needs to know. Customer Experience Service Service Cloud
Customer Experience How to Create a Holistic Customer View to Improve Customer Experience Salesforce EMEA September 8, 2021 Learn how to create a holistic customer view. Improve customer experiences by unifying sales, marketing, and service teams. Customer Experience Service C-Suite
AI How Self-Service Alternatives and Chatbots Lend a Virtual Hand Salesforce Authors August 31, 2021 In this blog, learn how new technologies such as self-service agents and chatbots are improving customer success. Digital Transformation Service AI
Customer Experience Digital Transformation for Revolutionised Customer Service: Utilities Salesforce Authors August 9, 2021 Find out why digital transformation in the utilities industry is critical to empower employees, create value and elevate the customer journey. Customer Experience Digital Transformation Service
Manufacturing High-Value Customer Experiences in the Manufacturing Sector Salesforce UK August 5, 2021 Success is no longer just about products; a customer-centric mindset is key for manufacturers to stay ahead of the competition. Read here. Manufacturing Marketing Service
C-Suite 5 Key Performance Indicators (KPIs) for Customer Service in the UAE Salesforce EMEA July 20, 2021 Decision-makers in the UAE are leading the global field in customer service provision. Read top KPIs for customer service reps in the UAE. Customer Experience Service C-Suite