Learn how to solve client data management challenges, gain a single customer view, and leverage Customer Data Platforms and real-time personalization with Salesforce.
Learn how to prepare your digital marketing strategy for 2024 trends, focusing on customer loyalty and new programs, including Salesforce Loyalty Cloud and successful case studies, to address the high percentage of inactive loyalty program members.
Explore how AI, Data, and CRM can revolutionize citizen experiences, reduce costs, and save millions for Public Sector Organisations by deflecting calls and enabling seamless self-service in this Contact Centre Masterclass.
Learn how to digitalize and optimize the ordering process in the healthcare sector, avoiding manual, time-consuming workflows and reducing errors with a new IT solution implemented by Amgros, Salesforce, and Accenture.
Explore the challenges and successes of the 5 most sought-after WhatsApp use cases to expand your business and increase customer engagement on December 13th at 10 am.