AI & Data in Action: Webinar Series
Real-world strategies that turn AI & Data into business success.
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On-demand
Get to Know Data Cloud: Unlock Enterprise Data For Deeper Customer Relationships
September 30, 2024 • 01:00 PM UTC • 45 min
Discover how Salesforce Data Cloud unifies enterprise data and unlocks generative AI power to build superior customer relationships, eliminate data silos, and drive growth by bringing entire organizations together around the customer.
On-demand
Get to Know Commerce Cloud: How to Transform Insight to Action to Revenue
September 30, 2024 • 09:00 AM UTC • 33 min
Reimagine commerce to maximize revenue, elevate online shopping with conversational AI, and deliver truly personalized experiences with Salesforce Commerce Cloud.
On-demand
Vers une gestion efficace des subventions en Wallonie et à Bruxelles
September 20, 2024 • 11:00 AM UTC • 100 min
Discover how public bodies are successfully transforming grant management and citizen services using the customizable Salesforce platform, featuring a case study on the Brussels-Capital Region's CRM transformation.
On-demand
Eleve o Atendimento ao Cliente e Maximize o Service Cloud com o Order Support!
September 10, 2024 • 10:00 AM UTC • 29 min
Learn how to improve Customer Service and help agents work more agilely and simply with Service Cloud and Order Servicing, addressing the over 60% of call center calls related to order inquiries or modification requests.
On-demand
Welcome to the AI Enterprise | World Tour Essentials Tel Aviv 2024
August 5, 2024 • 03:12 PM UTC • 50 min
Gain insights from the Main Keynote from World Tour Essentials Tel Aviv to learn the five steps for transforming your organization into an AI Enterprise using live demonstrations of Einstein 1.
On-demand
Novidades Salesforce Marketing Cloud
June 20, 2024 • 09:00 AM UTC • 48 min
Define your data-driven marketing strategy by reviewing the latest trends on data, AI, and personalization from the 9th State of Marketing report and hearing major news from the Connections event.
On-demand
MODF: Inspectiemanagement: een nieuwe digitale ervaring!
June 13, 2024 • 08:00 AM UTC • 75 min
Discover how technology can efficiently improve the experience of citizens, businesses, and government officials through better inspection management, faster application processing, and enhanced productivity in this insightful session.
On-demand
e-Commerce: tendências atuais
June 6, 2024 • 09:00 AM UTC • 61 min
Explore 2024 e-Commerce trends, the role of Artificial Intelligence, and how Salesforce Commerce Cloud and Order Management Solutions can improve your online performance.
On-demand
Generative AI: The Trust Multiplier for Government
May 15, 2024 • 08:00 AM UTC • 61 min
Unpack insights from The Trust Imperative 4.0 report and better understand how the responsible adoption of GenAI can improve government service delivery and multiply citizen trust.
On-demand
Customer Data Platforms e Personalização em tempo real
May 9, 2024 • 09:00 AM UTC • 56 min
Learn how to solve client data management challenges, gain a single customer view, and leverage Customer Data Platforms and real-time personalization with Salesforce.
On-demand
O futuro da fidelização - Salesforce Loyalty Solutions Webinar
April 18, 2024 • 09:00 AM UTC • 50 min
Learn how to prepare your digital marketing strategy for 2024 trends, focusing on customer loyalty and new programs, including Salesforce Loyalty Cloud and successful case studies, to address the high percentage of inactive loyalty program members.
On-demand
Contact Centre Masterclass for Public Sector
March 26, 2024 • 10:00 AM UTC • 53 min
Explore how AI, Data, and CRM can revolutionize citizen experiences, reduce costs, and save millions for Public Sector Organisations by deflecting calls and enabling seamless self-service in this Contact Centre Masterclass.