Onboarding app within Salesforce

Continue Mission, Efficiently

Teams of AI agents and Software as a Service (SaaS) solutions from Salesforce help you to extend your workforce and quickly deliver on the mission. With Salesforce, Defence and National Security organisations can increase IT operational efficiency, enhance productivity, create decision advantages and safeguard sensitive data, wherever the mission demands - from unclassified to classified needs.

Supplier relationship management console

De-risk supply chains & speed up acquisition

To protect critical supply chains, defence, national security and industrial base organisations must quickly identify and mitigate risks. Supplier Relationship Management (SRM) is a key component, systematically managing the full lifecycle of suppliers to assess their contributions and improve performance. With Salesforce, supply chain professionals can swiftly develop and implement mitigation plans, leveraging AI-recommended actions and automated processes to build robust and resilient supply chains.

Dashboard for inventory status for supply chain

How it works:

Secure critical supply chains, by creating one unified view, removing friction and enabling your teams to act fast.

  • Continuously assess vulnerabilities. Leverage active monitoring and automatic alerts to proactively identify supply chain threats.
  • Mitigate supply chain risk faster. Put mitigation plans into action with a unified view of supplier performance, compliance and operational risks. Develop strategies quickly with AI recommended actions.
  • Grow and align the industrial base. Remove friction and standardise processes to qualify, onboard and contract seamlessly with shared workspaces and and integrated communication tools.
  • Aggregate Total Demand Across Programmes. Capture demand signals with a unified view to improve purchasing power, efficiency and cost effectiveness.
Employee Workspace

Modernise Personnel Operations

Salesforce streamlines workforce management while speeding up employee operations. With a unified view of employees and fast, digital operations, Public Sector organisations can transform hiring and recruiting, HR personnel actions, IT requests and employee services — all within a trusted operations hub.

Dashboard showing the guided onboarding for a new hire with the onboarding checklist

How it works:

From hire to retire, deliver a personnel experience that makes it easy for teams to collaborate, be productive and maintain readiness.

  • Hire candidates faster. Quickly launch customised digital sites to showcase career opportunities, capture candidate info, communicate with recruits and guide them through every step of the hiring process.
  • Streamline everyday operations. Centralise HR, IT and operational services in a unified administration hub with guided, digital flows designed to fast track employee requests.
  • Optimise workforce management. Easily assign training and anticipate skill needs wth a complete view of employee capabilities, certifications and competencies.
  • Elevate productivity with secure collaboration. Give employees a single tool to connect their teams and apps on a compliance enabled government cloud.
Screen showing "Mission Readiness"

How it works:

To deliver at the speed of mission, development cycles must be compressed and flexibility must be increased. Salesforce enables rapid application development, application consolidation and simplified access to legacy systems.

  • Innovate faster with public sector apps. Deploy capabilities faster with government data models, reusable components and pre-built capabilities.
  • Build applications with clicks, not code. Empower department admins and business users to innovate faster with click-based configuration tools.
  • Increase efficiency with automation. Easily create automated processes and resolutions to enable IT staff to focus on high priority issues.
  • Extend legacy systems. Integrate ERP or legacy systems to unlock data and scale on a flexible cloud platform.
Service Console showing recommended actions

How it works:

When agencies create a single source of truth and give caseworkers purpose-built tools to meet the unique needs of their clients, successful outcomes increase, information silos decrease and clients get the support they need.

  • Guide caseworkers. With adaptive guidance, case managers can investigate, assess, triage, escalate, revisit and plan according to the needs of the individual or case.
  • Reduce administrative tasks. Create simple automations with clicks so case managers can spend more time helping service members, not filing paperwork.
  • Get key context faster. See and understand the important moments, people and life events around an individual or case at a glance.
  • Match services with needs. Create personalised care plans and benefits based on the client’s unique needs, strengths and gaps. Monitor outcomes and flexibly adjust the plan with clicks.

Defence Technology Solutions FAQs

Salesforce is a leader in low code, workflow and integration, enabling rapid application development, application rationalisation and simplified access to legacy systems - all within a trusted cloud platform. This empowers defence organisations to increase IT flexibility, enhance productivity, create decision advantages and safeguard sensitive data, helping them to deliver on the mission quickly and securely.

Common solutions include: Personnel Life Cycle Transformation, Case Management, Modernising IT, Acquisition Management, Field Service, Education Services and Defence Health Modernisation. Defence organisations use Salesforce to deliver on the mission arcoss numerous use cases.

Salesforce is Top Secret and DoD Impact Level 5 authorised. For a complete of list of compliances, see: https://compliance.salesforce.com/en