Reduce abandoned carts with proven best practices, including saved carts, optimized checkout flows, and payment accelerators.
Master mobile commerce with a full suite of mobile-first capabilities, including responsive design, data-driven mobile UX, and one-touch payment.
 
Extend your reach by merging digital commerce with social channels and online communities, such as Instagram and Facebook.
Help service agents accelerate over-the-phone orders and check out on behalf of customers with real-time access to digital storefronts and order history.
 
Unlock real-time inventory visibility, advanced allocation logic, and order lifecycle management across all channels with our powerful add-on, Commerce Cloud Order Management .
Enable mobile access to digital inventory that store associates can offer to sell and ship in real time, anywhere in the store with our flexible add-on, Commerce Cloud Endless Aisle .
 
 
Explore the research, insights, and best practices you’ll need to convert today’s mobile shoppers with our easy, interactive learning path.
 
 
Build and launch innovative campaigns, promotions, and A/B testing based on consumer behavior, channel, and location — all without technical support.
Attract more shoppers, build customer loyalty, and increase conversion rates with dynamic customer segments, merchandising rules, and AI-powered recommendations.
 
Simplify merchandising with a centralized view of products and pricing across multiple sites, multiple languages, and multiple currencies.
Optimize customer searches and boost conversions with merchant rules that adjust for search intent and product profitability.
 
Drive centralized content publishing and rich, engaging experiences across brands, geographies, sites, and devices.
Improve page rank, build traffic, and grow faster with SEO optimization — from product pages and categories to metadata and images.
 
 
Forrester Research has named Salesforce a Leader in The Forrester Wave™: B2C Commerce Suites, Q3 2018 with the highest scores in the Current Offering category, as well as the Platform and Support Services criteria.
 
 
Tailor the shopping experience to each user with Einstein Product Recommendations, which delivers highly personalized product suggestions with every click.
Interpret purchasing behavior and optimize your product bundles, sets, and deals with Einstein Commerce Insights, an AI-powered shopping basket analysis dashboard.
 
Guarantee relevant, robust search results with Einstein Search Dictionaries, which resolves missing search terms with automatically generated synonym lists.
Help shoppers find what they are looking for — and more — with Einstein Predictive Sort, which automatically tailors category pages and search results to each shopper.
 
Reduce abandoned searches with Einstein Search Recommendations, which offers type-ahead suggestions personalized to every shopper in real time.
 
 
Learn how Stonewall Kitchen harnesses AI-powered personalization to drive growth.
 
 
Personalization is the future of digital commerce, but where’s the proof? An analysis of 150+ million shoppers and 250+ million site visits reveal the true impact of AI on revenue.
 
 
Create a truly unified customer journey across all core functions with the Salesforce Platform, which connects Commerce Cloud with sales, service, marketing, and more.
Build and extend shopping experiences using our Open Commerce APIs, which surface core B2C ecommerce functionality for developers and third-party apps.
 
Build feature-rich storefronts faster with Storefront Reference Architecture, an out-of-the-box website framework that combines best practices in site design, merchandising, and technical architecture.
Enhance the shopping experience with our extensive library of prebuilt, certified integrations, including payment accelerators, ratings and reviews, and loyalty programs.
 
Respond to business requests and deliver innovation faster using a dev environment that provides industry-standard, JavaScript-based tools.
Develop mobile commerce apps using scalable APIs, a full development framework, and certified technology partners.
 
 
Minimize the risk, cost, and technical complexity of entering new international markets with our secure, borderless infrastructure.
Quickly customize sites to account for customs, cultures, currencies, and languages. Give regional teams their own localized reference architecture for English, Chinese, Japanese, French, or Italian.
 
Build great digital commerce experiences with targeted content, offers, and relevant products that are organized by language, country, state, region, or city.
Launch and manage all your B2C ecommerce properties — brands, sites, geographies, and devices — from a single, unified framework.
 
 
Identify your best ROI opportunities in target markets around the world.
 
Ask about Salesforce products, pricing, implementation, or anything else. Our knowledgeable reps are standing by, ready to help. Or check out our Pricing and Packaging Guide to learn more.
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