Design an integrated marketing strategy to guide your customer on one seamless experience across all touchpoints in your organisation from marketing, sales, and service — to HR, product designers, and beyond. Speak with one voice, and turn customers into lifelong brand advocates.
Access all of your Salesforce customer data, and put it into action instantly. Create a single, 360-degree view of each customer, and send custom messages across every interaction — in any stage in the customer lifecycle.
Create one seamless relationship for your customer, no matter how they are interacting with your organisation. Trigger activities that connect interactions across Sales Cloud and Service Cloud — directly from Marketing Cloud.
Create seamless experiences for your customers, employees, partners, and beyond. For example, onboard a new contractor, guide a customer through a service concern, or usher employees through benefit changes.
Collect data from across the entire Salesforce Customer Success Platform, and act on it instantly and automatically — even as it refreshes and evolves. Create a complete picture of each customer like never before, and message across all channels and devices with more relevant content.
In today's connected world, every customer interaction matters. Marketing Cloud helps you make the most of every touchpoint, giving you the tools to manage the customer journey across all channels.
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