Tech teams are strained under pressure to innovate and impress. Deploy a 24/7 team of agents across every department to find, win, keep, and grow customers. Stop planning and start building now so you can simplify work and augment your teams.
Source: FY25 Technology Customer Success Metrics
Grow revenue with stronger, more efficient sales, increase conversions, and deliver real-time insights that power faster decision-making.
Explore the latest Salesforce features to drive smarter teamwork, faster results, and stronger connections with your customers.
Watch on demand how leaders in technology increase efficiency and transform customer experiences. See how industry-specific innovations power the agentic enterprise.
Learn how 450 tech leaders from across the globe are prioritising their resources, driving revenue, and preparing their organisations for AI agents.
Everything is included in Salesforce's deeply unified platform, including AI. Having Service Cloud, Experience Cloud, AI, the data required for AI, and the actions to run them all on one platform is a huge strength.
Yosuke YamasakiDeputy Head of Salesforce Division, Fujitsu
Salesforce unlocks and unifies your data so humans and agents can work together to drive customer success. Augment your workforce without increasing headcount, drive greater efficiency across every team, and rationalise your tech stack on a deeply unified platform.
Unify customer data — like engagement and usage — from any source to enable more precise segmentation and personalised acquisition journeys across channels. Agents and marketers work together to optimise tactics and convert product qualified leads (PQLs) for a seamless handoff to sales.
Boost sales success with opportunity insights, AI-powered account engagement, forecast rollups for all revenue types, and always-on autonomous lead prioritisation. Launch new revenue streams like consumption on any channel and manage quote-to-cash on a single platform for sales.
Provide self-service, while AI agents respond to FAQs and troubleshoot 24/7 so your human service agents can focus on more complex tasks and personalised service. Proactively address challenges and boost product adoption with unlocked usage data, onboarding journeys and success plans.
Grow your business with real-time insights across a deeply unified platform. Embed analytics in the flow of work and dive deeper into metrics with AI using natural language. Get accurate forecasts, understand product usage, account white space, campaign performance - and take action.
Unlock a limitless digital labour force by leveraging autonomous AI agents that support employees and customers 24/7.
Improve sales rep efficiency with automated, intelligent sales tools that help your business scale.
Activate all your customer data across Salesforce applications. Empower teams to engage customers with relevant insights and contextual data in the flow of work.
Reduce churn and increase renewal rates with 360-degree views of customers and personalised service.
Slack is where humans with agents meet data, workflows and apps to deliver big results, right where people love to work.
Empower everyone and enrich agents to make data-driven decisions with the #1 analytics platform—now on the #1 AI CRM.
Streamline the quote-to-cash process, from catalogues and pricing to CPQ, contract lifecycle management, orders, and billing – all on the #1 AI CRM.
Work with thousands of partners and experts to tailor your SaaS CRM solution.
Trusted advisors with unmatched Salesforce experience and expertise, by your side.
Tell us a bit more so the right person can keep in touch faster.
Get the latest research, industry insights and product news delivered straight to your inbox.
Salesforce for technology allows companies to solve a variety of industry problems using the Agentforce 360 Platform. Solutions for tech weave automation, unified data and intelligence together to create higher efficiency across the organisation while reducing costs.
With a full suite of Customer 360 products, Salesforce offers the most comprehensive solutions for technology companies. Unlock revenue, accelerate growth, improve customer success and partner relationships with a deeply unified platform.
Salesforce's solutions for technology empower companies across software, hardware, gaming, semiconductor, marketplaces and more to solve their biggest challenges using the Customer 360.
Prioritise your biggest business challenges and learn more about our solutions: Unlock Partner Growth and Drive Recurring Revenue. Learn more about all of our products on Trailhead.
