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How ACFC's Vision for Customer Engagement Leads To Sustainable Growth

Aug 10, 2022 By Nichola Palmer

How ACFC's Vision for Customer Engagement Leads To Sustainable Growth

Luxury fashion retailer ACFC is using Salesforce Customer 360 to build customer personas and deliver personalised customer experiences in real time.... Read More

Customer Story, Trailblazer Story, Retail

Customer Loyalty in a Digital First World

May 31, 2022 By Salesforce

What Drives Customer Loyalty in a Digital First World?

The latest State of the Connected Customer Report from Salesforce is out. Discover the latest trends in digital-first customer experience.... Read More

Retail, Customer Engagement, Customer Experience

Bringing Service Back To Banking

Mar 15, 2022 By Rohit Mahna

Bringing Service Back To Banking

Retail banks need to meet consumer demand, like the banking service trend of prioritising customer experience by using autonomous finance.... Read More

Retail, Financial Services

4 Expert Tips for How To Build Your Retail Experience Around the Customer

Mar 01, 2022 By Salesforce

4 Expert Tips for How To Build Your Retail Experience Around the Customer

How can retailers harness tech and data to deliver a seamless customer experience? Salesforce’s Matt Marcotte shares his top tips.... Read More

Retail, Customer Engagement, Customer Experience

3 Trends That Will Shape Retail Stores of the Future

Feb 22, 2022 By Mathew Sweezey

3 Trends That Will Shape Retail Stores of the Future

What would the future of retail stores look like? Mathew Sweezey, Director of Market Strategy at Salesforce, shares his predictions.... Read More

Retail, Digital Marketing, Marketing, Digital Transformation, Customer Engagement, Customer Experience

7 Ways To Improve Your Customers’ Online Shopping Experience

Feb 17, 2022 By Salesforce

7 Ways To Improve Your Customers’ Online Shopping Experience

Online shopping has become the norm. How do you offer your customers the best experience? Here are seven ways to improve your online store.... Read More

Retail, Customer Experience, Customer Engagement, Ecommerce, Salesforce CMS

The Future of Commerce – Connected Data, Headless, and More

Dec 22, 2021 By Jon Feldman

The Future of Commerce – Connected Data, Headless, and More

Salesforce Commerce Cloud EVP and GM Lidiane Jones explains the newest commerce trends and what businesses need to do to keep up.... Read More

Commerce, Commerce Cloud, Retail, Retail Insights, Future of Work, Thought Leadership

How 3 Retailers in Asia Use Marketing Technology To Boost Customer Engagement

Sep 02, 2021 By Salesforce

How 3 Retailers in Asia Use Marketing Technology To Boost Customer Engagement

Innovation and real-time engagement were top priorities for marketers going into 2021. Here are three retailers that do this well. ... Read More

Marketing, Retail, Customer Engagement

6 Ways Toys“R”Us Is Bringing the Magic of Its Stores to Online Shoppers

Aug 12, 2021 By Nichola Palmer

6 Ways Toys“R”Us Is Bringing the Magic of Its Stores to Online Shoppers

Find out how the leading toy retailer provides a unified commerce experience tailored to the needs of consumers across Asia.... Read More

Ecommerce, Digital Transformation, Retail, Commerce Cloud, Trailblazer Story

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