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Use Data To Turn Browsing Into Buying This Shopping Season

Oct 27, 2022 By Matt Marcotte

Consumers Are Budget Conscious This Shopping Season — Use Data To Turn Browsing Into Buying

Here’s how to use data to drive engagement and loyalty in a tough economy.... Read More

Retail, Data Culture, Customer Experience

Sep 12, 2022 By Matt Marcotte

4 Tips for Retailers to Make Customers Come Back for More

With mobile commerce getting more popular every year and margins tightening by the minute, it’s never been more important to optimise your mobile commerce experience.... Read More

Digital Transformation, Retail

Aug 10, 2022 By Nichola Palmer

How ACFC's Vision for Customer Engagement Leads To Sustainable Growth

Luxury fashion retailer ACFC is using Salesforce Customer 360 to build customer personas and deliver personalised customer experiences in real time.... Read More

Customer Story, Trailblazer Story, Retail

May 31, 2022 By Salesforce

What Drives Customer Loyalty in a Digital First World?

The latest State of the Connected Customer Report from Salesforce is out. Discover the latest trends in digital-first customer experience.... Read More

Retail, Customer Engagement, Customer Experience

Mar 15, 2022 By Rohit Mahna

Bringing Service Back To Banking

Retail banks need to meet consumer demand, like the banking service trend of prioritising customer experience by using autonomous finance.... Read More

Retail, Financial Services

Mar 01, 2022 By Salesforce

4 Expert Tips for How To Build Your Retail Experience Around the Customer

How can retailers harness tech and data to deliver a seamless customer experience? Salesforce’s Matt Marcotte shares his top tips.... Read More

Retail, Customer Engagement, Customer Experience

Feb 22, 2022 By Mathew Sweezey

3 Trends That Will Shape Retail Stores of the Future

What would the future of retail stores look like? Mathew Sweezey, Director of Market Strategy at Salesforce, shares his predictions.... Read More

Retail, Digital Marketing, Marketing, Digital Transformation, Customer Engagement, Customer Experience

Feb 17, 2022 By Salesforce

7 Ways To Improve Your Customers’ Online Shopping Experience

Online shopping has become the norm. How do you offer your customers the best experience? Here are seven ways to improve your online store.... Read More

Retail, Customer Experience, Customer Engagement, Ecommerce, Salesforce CMS