Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Fulbright University Vietnam Automates Student Services with Agentforce
Discover how Fulbright University Vietnam is using Agentforce to scale student support, streamline operations, and drive its next phase of digital transformation.
Customer Story
Mongolian Travel Startup Rara Avis is Revolutionising Seamless Journeys with Agentforce
By automating tour enquiries 24/7, Rara Avis Travel enhances customer experience and scales for global reach.
Customer Success with Data 360
Customer Story
AVPN's ImpactCollab: Fueling Philanthropy with AI
Agentforce AI empowers advisors, making philanthropy more efficient
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
SGN engages friends and fans of Singapore using Salesforce
SGN deepens engagement with 250,000 global members and prepares for AI-powered future with Data 360.
Customer success with Headless 360 platform
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Globe Business Revolutionises Customer Service Efficiency with AI
Globe Business Revolutionises Customer Service Efficiency with AI
Customer Story
FairPrice Group makes every day a little better for customers with AI
See how Singapore’s largest retailer empowers customer service teams and improves efficiency with AI.
Customer Story
K.W. Metal Work increases sales and productivity with data and AI
Learn how this family-owned business has harnessed data to drive year-on-year growth.
Explore all our customer stories.
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Customer Story
Singapore Press Holdings Writes the Book on Effective Sales
Singapore Press Holdings (SPH) is one of Asia's leading media organisations, across print, digital, radio and outdoor. Using Salesforce, SPH’s sales team accesses customer insights instantly, enabling smarter selling and a seamless customer experience.
Customer Story
Orient EuroPharma accelerates expansion and dials up engagement with a new generation
Already successful across Asia, Orient EuroPharma aims to take its mission to enhance the health and beauty of its customers truly global. By turning to Salesforce enhanced visibility of its business supports expansion in B2B and B2C.
Customer Story
Schneider Electric powers a global workforce for a sustainable world.
Learn how Salesforce helps Schneider Electric become more predictive with each customer
Customer Story
Procter & Gamble division synchronises sales and service for customer satisfaction.
In an increasingly competitive global marketplace even giant corporations like Procter & Gamble need to make every dollar count. P&G Professional, its business cleaning division, is finding innovative ways to achieve more with less.
Customer Story
KLM’s social media team can now respond to thousands of user posts every day.
By integrating Salesforce tools and technology, KLM is leading the way in the airline industry by taking social media to new levels.
Customer Story
Consolidating sales and back-end tasks yields efficiency and agility for L'Oréal division.
With 27 global brands—including Lancôme, Maybelline, and Redken—L’Oréal helps millions feel pampered and beautiful daily. To protect and promote these brands, the company leverages social platforms to coordinate operations and engage customers.
Customer Story
Philips listens to its customers — so it can build products that people really need.
For 120+ years, Philips’s innovative lighting, healthcare, and consumer lifestyle solutions have improved lives worldwide. With Salesforce, the company gains deeper customer insights to deliver products that better meet individual market needs.
Customer Story
Canon seeks smart growth through customer data and collaboration tools.
For more than 75 years, Canon has been known for pioneering innovative imaging products. As it seeks to compete in a new social, mobile world, Canon is using Salesforce to connect with customers and employees, and focus its business around them.
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