Best Transcription Software in 2025 (And How to Take it Further)

An overview of the best transcription services available in 2025, including pros, cons, and limitations. Read more in this guide from Salesforce.

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How they compare

Feature Transcription apps AI meeting assistants
Audio to text transcription Primary goal Often included
Speaker ID and timestamps Usually supported Often enhanced
Summaries and actionable items Only with third-party integration Core function
Meeting analytics No Core function
Integrations Some (video editing software, etc.) Deep (calendars, CRM, etc.)
Search across meetings Yes - basic Yes - enhanced
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Top picks at a glance

App Pricing Accuracy Stand-out features Best for
Rev Free plan/pay-as-you-go available, paid starts at $9.99/mo 99% human, 86% AI Human-edited insights for summaries and consistency Legal, academic, and media
Otter.ai Free plan/pay-as-you-go available, paid starts at $8.33/mo 80-95% accuracy Live transcription, excellent integration Frequent use, video conferencing collaboration, meeting transcripts
Sonix Pay-as-you-go available, paid starts at $30/mo 84-97% accuracy Fantastic multilingual support, specialised terminology recognition International businesses, law, and medical firms
Descript Free plan available, paid starts at $16/mo 92-95% accuracy Excellent video and audio editing Podcasters and creatives
Whisper Pay-as-you-go available, paid starts at $39.99 95%+ accuracy Strong multilingual support, excellent mobile app Content creators, tech-savvy businesses
GoTranscript Favours pay-as-you-go models 99%+ accuracy Huge breadth of services, top-rated security All businesses, STEM-specific, multi-national companies
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FAQs

AI uses something called speaker diarisation to help improve transcriptions. This is where an app will automatically detect who spoke and when. It will then divide the audio stream and label these speech-to-text segments so that they’re clearly distinguishable from one another.

All businesses can benefit from transcription tools. However, they’re especially important for industries where note-taking is important (such as journalism and academics) and information retention is critical (such as law and healthcare).

It is unlikely that businesses will completely replace their human workers with advanced online transcription software. These tools are designed to streamline a worker’s output and make things easier for them. And human accuracy, in relation to transcribing, is still more nuanced than AI.