Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
Customer Story
How Agentforce and Data Cloud are helping One NZ scale
See how One NZ is becoming one of the leading AI enabled telecommunications companies on the planet.
Customer Story
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data Cloud
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon innovates with Agentforce to transform property development.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer success with Salesforce Platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero transforms service for more than 2 million customers
Xero was founded in 2006 to change the game for small businesses by providing accounting tools, information, and connections that help them thrive
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Explore all our customer stories.
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Customer Story
hipages uses Agentforce to make life easier for employees and tradies.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
Customer Story
Pacific Smiles Group elevates patient care with Agentforce.
Learn how the fast-growing organisation is delivering better care for more patients.
Customer Story
Urban Rest uses Agentforce to deliver scalable, personalised service, 24/7.
Learn how the premium flexible accommodation provider is scaling service and revenue.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Story
Norths Collective Maximises First Party Data To Build Lasting Relationships.
Find out how the hospitality group uses AI to enhance member engagement and increase ROI.
Customer Story
Magentus unlocks the power of AI with Data Cloud.
See how Magentus reduced wait times by 60% and turned support into a revenue-generating team.
Customer Story
Latitude Financial Services reduces campaign time to market by 75%.
See how the finance business increases efficiency and engagement with a digital-first approach.
Customer Story
RACV delivers an exceptional experience to 2.2 million members.
Learn how RACV has increased digital engagement to enhance the member experience.
Customer Story
SEEK drives efficiency with a unified CRM.
See how SEEK’s employment marketplaces enhanced efficiency and service with a unified CRM.
Customer Story
Agentforce resolves 80% of visitor issues on the Salesforce Help site.
Agentforce makes self-help service fast and personal. Here’s how.
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
R.M.Williams applies its craft to create a premium customer experience.
ounded in 1932, R.M.Williams has become one of Australia’s most iconic brands. The footwear and clothing company is best known for its boots crafted using a single piece of leather.
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