Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

Customer Success with Data Cloud

Customer success with Salesforce Platform

Explore all our customer stories.

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Customer Story

Coliban Water transforms to meet community needs now and in the future.

Find out how the utility provider has increased efficiency and engagement using Salesforce.
Customer Story

Funlab increases guest lifetime value by 28%.

See how the company behind brands such as Strike and Holey Moley drives engagement and growth.
Customer Story

Xero transforms service for more than 2 million customers

Xero was founded in 2006 to change the game for small businesses by providing accounting tools, information, and connections that help them thrive
Customer Story

State Trustees of Victoria’s transformation puts clients at the centre.

Learn how to leverage data and CRM capabilities to transform services, drive efficiency, and deliver impact.
Customer Story

FedEx grows delivering revenue with unified B2B data in one view.

Data Cloud brings web, delivery and account data together for more effective sales follow-up.
Customer Story

OpenTable boosts customer service with Agentforce.

See how the company boosts productivity for service reps with AI agents and Service Cloud.
Customer Story

Kawasaki Engines substantially boosts CSAT scores with Salesforce.

See how unifying data improves team productivity, customer satisfaction and AI effectiveness.
Customer Story

Royal Enfield builds a loyal biker community through AI-driven marketing

Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story

Wyndham books faster with Data Cloud, increasing revenue per agent.

Unified customer profiles help hotel owners and service agents personalise guest experiences.
Customer Story

efex uses data and automation to reduce cost to serve.

See how the managed services provider drives efficiency with a 360-degree view of customers.
Customer Story

Parkable shortens time to conversion by 50%

Find out how the small business automated sales and service and gained new insights to accelerate growth.
Customer Story

Create fans for life. See how the AFL is growing engagement.

Find out how the AFL is growing the game and fan engagement using CRM + AI + Data + Trust.