Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
Customer Story
How Agentforce and Data Cloud are helping One NZ scale
See how One NZ is becoming one of the leading AI enabled telecommunications companies on the planet.
Customer Story
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data Cloud
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon innovates with Agentforce to transform property development.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer success with Salesforce Platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero transforms service for more than 2 million customers
Xero was founded in 2006 to change the game for small businesses by providing accounting tools, information, and connections that help them thrive
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Explore all our customer stories.
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Customer Story
Department for Education brings digital literacy to student programs.
DfE launched a student engagement platform on Salesforce that gives the team the tools they need to document student info, make it actionable in real-time, & work as one via five program-specific apps.
Customer Story
Scale faster with AI and data. See how pay.com.au fuels growth.
From days to hours. Learn how pay.com.au has activated its data to onboard customers faster and deliver personalised experiences that keep them engaged.
Customer Story
Do more with less. See how Flight Centre reduced costs by 65%.
Find out how Flight Centre has reduced costs, increased productivity, and grown its digital business.
Customer Story
EECA helps keep Kiwi homes warm and energy efficient on the cloud.
Learn how data and CRM combine to manage grants and leverage insight with speed and transparency.
Customer Story
MadeComfy increases productivity and returns for property investors.
Find out how MadeComfy is driving automation in a manually intensive industry and maximising customers’ rental returns.
Customer Story
Automation keeps Spotify's ad business growing year over year.
Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story
My Plan Manager uses automation to support four-digit client growth.
Find out how My Plan Manager uses data and automation to scale service to a growing number of clients.
Customer Story
Do more, faster. See how MyIntegra has increased automation
Find out how MyIntegra is increasing efficiency while helping more clients make the most of their funding from Australia’s National Disability Insurance Scheme.
Customer Story
Launches a portal that turns connected care into data-driven insights
Learn how departments and agencies can deliver transparent, data-driven service across an ecosystem of partners (without sacrificing scale or quality of service) on the cloud.
Customer Story
InTraffic taps into automation to support 540% increase in volume
Find out how InTraffic has used CRM to streamline logistics and scale its small business.
Customer Story
WGEA delivers a digital, end-to-end reporting platform on the cloud.
Learn how to leverage data and CRM capabilities to deliver data-driven, actionable insights.
Customer Story
hummgroup set to drive efficient global growth.
Learn how hummgroup has reduced the time and cost of scaling into new markets while keeping the customer at the centre of its business — all contributing to more efficient growth.
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